Company Policy

PLACING YOUR ORDER

  •      You may place your orders by phone (toll free) mail, fax, e-mail or on our Web site.    
  •      Please provide a phone number and contact name with each order so we may keep you up to date on your order status.    
  •      ESCO sells to institutions, not individuals or home schools.        
           
       

PRODUCTS

  •      ESCO offers tens of thousands of titles, many not listed in this catalog. If you don’t see a title you need, please contact us.    
  •      We maintain the highest quality in our products. Most books are new. In some cases we have like-new books at an additional 15% off; they may have a stamp or sticker on them but no writing. If you request, we can fill your order with the like-new first and the balance with new stock.        
           
       

PRICING

  •      All book prices are subject to change. Typographical pricing errors will not be honored.        
           
       

TERMS

  •      30 days net invoice date. We offer fall billing upon request for orders shipped between April 15 and Aug. 30, 2024. Due in full by Sept. 30, 2024.  

SHIPPING

  •      We normally ship insured via UPS or truck and shipping charges will be added to your invoice. We can accommodate rush shipments at an additional rate. Minimum charge is $10.95.    
  •      Please verify shipment upon receipt. Check the books before marking. Call immediately with any damage or discrepancies.        
           
       

RETURNS

  •      All new books are returnable for up to six months from invoice date for full credit. Like-new and used books that receive the additional discount are guaranteed for satisfaction but are non-returnable.        
       

SALES TAX

  •      Only applies to shipments within Arizona. Institutions from all other states can save the sales tax on all purchases from ESCO.  
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